20 Meta Lane
Lodi, New Jersey 07644
phone: 1-973-471-4060
e-mail: info@dockndoor.com


Frequently Asked Questions

Check here first for answers to common questions regarding your garage door system. If you need additional answers, we recommend you seek the professional help of your local Overhead Door of the Meadowlands ribbon distributor.
TEL: 973-471-4060
FAX: 973-471-6707

Overhead Door of the Meadowlands
Loading Dock, Inc.
20 Meta Lane
Lodi, NJ 07644
  • What are the standard sizes available for your residential garage doors?
  • Can I paint my garage door?
  • Can I replace a section of my door or do I need to replace the whole door?
  • What is R-value and how does it benefit me?
  • How much does a garage door system cost?
  • What maintenance does my garage door require?
  • I have a low ceiling in my garage. Will a garage door and opener work in my space?
  • How can I get a new remote control for my opener?
  • Can my non-insulated door be insulated?
  • Can you help me with instructions for re-programming my wireless keypad?
  • How can I program my opener to work with my Homelink(r) system?
  • Additional Consumer FAQ



    Q:What are the standard sizes available for your residential garage doors?
    A:In general, standard sizes for door widths are 8, 9 10, 12, 15, 16, 18 and 20 feet. Some door series may have exceptions to this rule. Check with us about the availability of specific sizes or custom width doors.



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    Q:Can I paint my garage door?
    A:All Overhead Door steel garage doors can be painted with the color of your choice by using latex paint.



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    Q:Can I replace a section of my door or do I need to replace the whole door?
    A:Depending upon the damage involved to the garage door system, it is possible in many cases to replace a section of your garage door. We can evaluate your situation and give you a recommendation on the best course of action.



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    Q:What is R-value and how does it benefit me?
    A:R-value is a standardized measurement of thermal efficiency. The higher the R-value, the greater the insulating properties. Overhead Door manufactures insulated doors with a broad range of R-values designed to meet your needs. Our Thermacore(r) doors offer our highest R-values - up to 17.5.



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    Q:How much does a garage door system cost?
    A:Our products are available exclusively through a nationwide network of Overhead Door ribbon distributors. The price of your new garage door is influenced by a wide range of factors, including regional conditions. Overhead Door of the Meadowlands should be contacted for an accurate price for the specific product you are considering.



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    Q:What maintenance does my garage door require?
    A:We recommend you have your garage door inspected annually. We can give you the most thorough evaluation and perform routine maintenance as needed.



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    Q:I have a low ceiling in my garage. Will a garage door and opener work in my space?
    A:Yes. A residential door requires a minimum of 4 feet 1/2 inches of headroom space. Your system will need a low headroom extension track or a low headroom torsion rear track. For a garage door opener you will need slightly more headroom, about 6 feet 1/2 inches minimum.



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    Q:How can I get a new remote control for my opener?
    A:We can provide you with a broad range of opener accessories from remote controls to wireless keypads. You will first need to determine if your opener is a newer model with CodeDodger(r) or an older model that does not have CodeDodger(r). However, if your opener was manufactured before 1980, you have an analog type opener that we no longer carry remotes for and your system will need to be upgraded with a new receiver kit. These kits are available through us.



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    Q:Can my non-insulated door be insulated?
    A:Yes, we have insulation kits available for installation.



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    Q:Can you help me with instructions for re-programming my wireless keypad?
    A:Pre and Post 1995 DAC Programming Instructions are below



    Pre-1995 DAC Programming


    To program your DAC Overhead Door wireless keypad:

    This is easier done prior to installation and near the opener. You only have 20 seconds from the time the opener program button is actuated to send the security code.

    Choose a 4-digit security code. Put the opener into the programming mode (described below) Press the ENTER button followed by the selected 4-digit security code and then press and hold the ENTER button for 2 seconds. The opener will respond as described below.


    Opener programming:

    (If your opener has the SC (smart button) on the rear panel see directions below)

    To program a transmitter into an ACB equipped opener you will need to locate the programming buttons on the rear panel of the opener powerhead. You should see a small green LED and 3 small buttons labeled f+, f- and SC. You will momentarily press the SC button once. The main light bulb will flash once.

    Follow the programming steps for your keypad listed above. The operator light bulb will flash twice, indicating the code was excepted.

    After a few seconds, the light will remain on for approximately 5 seconds, indicating the programming is complete.

    If your system is of the older type and does not have the smart button but rather has dipswitches located on the main circuit board, you will need to call 800-275-6187 and ask for the correct matching code for your keypad or matching dipswitch changes.

    Operation:

    Press the ENTER button, enter your 4 digit security code, and the ENTER button again. (For additional safety, the enter button acts like a wall push button during the travel of the door for approximately 15 seconds) This allows you to quickly stop the door if necessary.

    If you have any problems in programming, call your local Overhead Door dealer or our customer service department at 800-275-6187.


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    Post 1995 Openers with Codedodger


    Programming your Overhead Door Codedodger(r) wireless keypad

    Resetting your keypad:

    If, at any time, during programming, you should enter the wrong PIN or make a mistake, you should reset the keypad to its factory setting.
    Open the keypad cover half way

    Press and hold the number 8 and the PROG buttons while opening cover fully.
    The indicator light will blink once and go out.

    Close the cover. You are now ready to re-program your keypad.


    Basic Programming:

    Open cover fully - Indicator will blink once on go out

    Press 3-5-7

    Press PROG - Indicator will blink once per second

    Enter PIN 1 (up to 8 digits)

    Press PROG - Indicator will blink twice per second

    Close cover. Your keypad is now ready to be programmed to the garage door opener.

    Locate the Learn code button on your Codedodger garage door opener.

    Depending on model, the learn code button will be located under the light cover or on the rear panel.


    Basic Opener Programming:

    Press the learn code button - Learn code LED will flash

    Open cover on keypad fully

    Enter PIN number

    Press the SEND button 4 times, or until the door begins to operate.

    You will now be able to use your wireless keypad normally.


    Controlling a single door with your keypad:

    Open keypad fully

    Press PIN number

    Press SEND once

    Door should operate normally

    NOTE: As a PANIC feature this keypad will operate door for up to 30 seconds from any button.


    Programming multiple doors with your keypad:

    Program your keypad according to the steps outlined in the Basic programming section listed above.

    Open cover fully

    Enter PIN number

    Press PROG - Indicator will blink once per second

    Press PROG - Indicator will blink twice per second

    Press PROG - Indicator will blink three times per second

    Enter the total number of doors (2 or 3)

    Press PROG

    Close cover

    Your keypad is now ready to be program to the garage door openers.

    Locate the learn code button on your garage door openers

    Press the learn code button once - Learn code indicator will flash

    Open cover on keypad fully

    Enter PIN

    Press SEND

    Enter door number 1-2-or-3

    Press send button 4 times, or until door operates

    Repeat these steps for door 2 and 3

    Controlling multiple doors:

    Open cover fully

    Enter PIN number

    Press SEND

    Enter door number (1-2 or 3)

    Chosen door should operate

    Adding PIN 2:

    Open cover fully

    Enter 1-5-9

    Press PROG - Indicator will blink once per second

    Enter PIN 2 (up to 8 digits)

    Press PROG Indicator will go out

    Close cover

    Your keypad is now ready to be programmed to the garage door opener.

    See steps in Basic programming.


    Adding temporary PIN:

    Open cover fully

    Enter PIN 1

    Press PROG - Indicator will blink once per second

    Press PROG - Indicator will blink twice per second

    Enter temporary PIN

    Press PROG - Indicator will blink three times per second

    Close cover

    Your keypad is now ready to be programmed to the garage door opener.

    See steps in Basic programming.


    Canceling the temporary PIN:

    The temporary PIN will remain active until PIN 1 is entered.


    Changing a PIN:

    Open cover fully

    Enter PIN to be changed

    Press PROG Indicator will blink once per second

    Enter new PIN

    Press PROG

    Indicator will blink twice if PIN 1 has changed or go out if PIN 2 was changed

    Close cover. Your keypad is now ready to be programmed to the garage door opener.

    Locate the Learn code button on your Codedodger garage door opener.

    Depending on model, the learn code button will be located under the light cover or on the rear panel.

    Should you need additional information please contact our customer service department at 1-800-275-6187.



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    Q:How can I program my opener to work with my Homelink(r) system?
    A:Some vehicles may require the ignition be turned on or the vehicle actually be running to program the Homelink transceiver.

    Programming for Homelink(r) System

    Note: Some vehicles may require the ignition be turned on or the vehicle actually running to program the Homelink(r) transceiver.

    To program a rolling code compatible Homelink(r) system, please follow these steps.

    Press and hold the two outside buttons on the Homelink(r) system until the LED starts to blink, release buttons

    Press and hold the desired Homelink(r) button and the transmit button on your rolling code transmitter at the same time until the Homelink(r) LED changes from a slow blink to a rapid blink. (Your Homelink(r) system is now programmed)

    Locate the learn code button on your garage door opener. (These are located under the light cover or on the rear panel depending on model)

    Press the learn code button on the garage door opener, a red LED will start to blink. (You will have 30 seconds to complete programming)

    While the LED on the garage door opener is blinking, return to the vehicle and press the pre-programmed Homelink(r) button 4 times. (Or until the garage door operates).

    If you have problems programming, you might try these steps with the vehicle running.

    If you have problems with the Homelink(r) system please call 1-800-355-3515 or their website at:

    Homelink

    Homelink is a registered trademark of Johnson Controls, Inc.



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    Q:Additional Consumer FAQ
    A:In-depth FAQ



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